Premium Support & Proactive Maintenance
RealSimGear offers a Proactive Maintenance and Premium Support subscription for RealSimGear equipment and systems. This is a yearly subscription that expires one year from the date of purchase. All new purchases of RealSimGear BATD or AATD systems include this subscription for the first year, other systems can have this subscription added at time of purchase. Initial subscription purchases and/or renewals are available for up to 5 years after the initial system purchase.
The cost of this subscription is based on the use type of the system:
Home use systems: The renewal cost is $650 per year (defined as a system being used primarily by the owner at a private residence or location).
Commercial use systems: The renewal cost is $1,500 per year (defined as a system being used in any non-home location by more than the owner, such as a flight club, flight school or educational facility, or any revenue generating use).
* For both systems, the first year included in the cost of the system, invoiced on the one year anniversary.