Product details

FAQs

Please read our FAQs page to find out more.

Is this system approved as an AATD?

Yes. Pro systems are FAA Advanced Aviation Training Device (AATD)–approved and include the appropriate Letter of Authorization (LOA), allowing eligible training time to be logged in accordance with FAA regulations.

How is this system delivered and set up?

Home systems ship fully assembled in a dedicated crate measuring approximately 60 × 48 × 48 inches and weighing around 500 lbs. Each system includes PDF and video setup guides covering placement, TV mounting, and system setup, along with a remote onboarding session to walk through configuration and operation. White-glove installation services are available as an optional add-on for customers who prefer full on-site setup.

What kind of support is included with a Pro system?

Pro systems include hardware warranty coverage, ongoing software updates, and access to RealSimGear’s support team for troubleshooting, configuration assistance, and long-term system reliability.

Does installation and training come with a Pro system?

Yes. Pro systems include on-site installation, configuration, and instructor onboarding to ensure the system is set up correctly and ready for training from day one.